Terms & Conditions

Last Updated: January 2026

These Terms & Conditions govern your access to and use of the website operated by Mercref. By accessing our website or purchasing any products from us, you agree to be bound by these Terms & Conditions, along with our Shipping & Delivery Policy and Return & Refund Policy.

Mercref specializes in women’s footwear, including Boots, Sandals, and Sneakers. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should discontinue use of our website. Your use of our website is also subject to our Privacy Policy and Disclaimer.

1. Use of Website

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws. You agree to use our website for lawful purposes only and not to engage in any activity that could harm, disrupt, or misuse our services.

Unauthorized use of this website, including attempts to access restricted systems or interfere with website functionality, is strictly prohibited.

2. Product Information

We strive to provide accurate and up-to-date product descriptions, images, and pricing information. However, we do not guarantee that all product details are free from errors, omissions, or inaccuracies.

Colors, materials, and appearance of products may vary slightly due to screen settings, lighting conditions, or manufacturing variations.

3. Pricing & Payment

All prices displayed on the Mercref website are listed in the applicable currency and are subject to change without prior notice. Prices do not include shipping fees unless explicitly stated at checkout.

By completing a purchase, you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping fees. For more details, please refer to our Payment Methods.

4. Order Acceptance & Cancellation

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

If an order is canceled after payment has been processed, a refund will be issued according to our Return & Refund Policy. For changes before shipment, please review our Cancel & Change Order Policy.

5. Shipping & Delivery

Shipping and delivery terms are governed by our Shipping & Delivery Policy. Estimated delivery times are provided for reference only and are not guaranteed.

Mercref is not responsible for delays caused by carriers, weather conditions, customs processes, or other circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please review that policy for detailed information regarding eligibility, timelines, and procedures.

We reserve the right to deny returns or refunds that do not meet the stated eligibility requirements.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Mercref or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent from Mercref. For more details, please review our Intellectual Property Claim and DMCA Policy.

8. User Conduct

You agree not to use our website to post or transmit any content that is unlawful, harmful, abusive, defamatory, or otherwise objectionable.

Mercref reserves the right to restrict or terminate access to users who violate these Terms & Conditions.

9. Limitation of Liability

To the fullest extent permitted by law, Mercref shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Mercref from any claims, damages, losses, or expenses arising from your violation of these Terms & Conditions or misuse of our website.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us via our Contact Us page.

13. Policy Updates

Mercref reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised terms.